Courses
Overview
Want to try volunteering but not sure if it is right for you? Maybe you are struggling to unearth the right opportunity or your last role didn't meet your expectations. Our course on volunteering guides the learner through all the steps of finding and landing the right volunteering role. We also provide some insight into how to succeed as a volunteer.
Overview
Provision of an independent person to assist with the reading of a formal (qualification) exam.
Overview
The Cleaning Operative course provides a good introduction to this role, with a look at the different routes into the industry and general cleaning principles you'll need to be equipped with to be a professional cleaning operative.
Overview
The Employability course provides foundational knowledge of how to become employed and how an individual can become self-employed. From CV writing, to interview skills, you'll be equipped with the information and skills you need to attain your next job.
Overview
The Fundamentals of Management and Leadership course provides foundational knowledge of management and leadership for anyone looking to progress into one of these types of roles. From key terms and management and leadership competencies and capabilities, to management and leadership best practices, you'll be armed with the information and skills you need to apply for your next management or leadership role.
Overview
The Introducing Team Leader and Supervisory Skills course provides foundational knowledge of team leadership and supervisor best practices for anyone looking to progress into one of these types of roles. From key terms and setting objectives, to effective communication and resolving issues and disputes, you'll be armed with the information and skills you need to apply for your next leadership or supervisory role.
Overview
The Intermediate Microsoft Excel course provides insight into some of the more advanced functions of Excel for anyone looking to develop their Excel skills further. From pivot tables and charts, to functions and formulas, you’ll be equipped with the knowledge and skills you need to work with Excel on a more advanced level both at home and at work.
Overview
The Intermediate Microsoft Word course provides insight into some of the more advanced functions of Word for anyone looking to develop their Word skills further. From SmartArt and charts, to footnotes and sources, you’ll be equipped with the knowledge and skills you need to work with Word on a more advanced level both at home and at work.
Overview
The Dealing with Anxiety course offers insight into anxiety and the different anxiety-related disorders, including signs and symptoms of these conditions. The course also provides strategies for how you can lessen the impact of anxiety on your daily life, meaning you'll be equipped with the knowledge you need to deal effectively with anxiety and its related disorders.
Overview
The Equality and Diversity course offers insight into key principles of equality and diversity, including legislation and employers' and employees' responsibilities. From key terms and the different types of inappropriate behaviour, to the 9 protected characteristics, you'll be equipped with the information and knowledge you need to work effectively towards the goal of the ideal workplace.
Overview
The Prevent Duty course offers insight into the Prevent Duty, including legislation and how you can follow Prevent guidance. From terrorist groups and radicalisation, to seeking advice and referring vulnerable individuals for support, you'll be equipped with the information and knowledge you need to perform your Prevent Duty effectively.
Overview
The Introduction to Project Management course provides foundational knowledge of project manager responsibilities. From project management methodologies, to planning and executing a project, you’ll be equipped with the information and skills you need to lead a project to a successful conclusion.
Overview
The Allergen Awareness course provides essential knowledge of food allergies and intolerances. From allergens and food legislation, to food safety management systems and types of cross contamination, you’ll be equipped with the information you need to be aware of allergens in your catering environment.
Overview
Our Safe Internet Usage course provides vital information on the issues and risks children and young people face when using the internet. Topics covered include online pornography, misinformation and disinformation, internet fraud and phishing, setting parental controls, and online gaming.
Overview
Our People Management Skills course offers essential information on the skills you need to manage and lead people successfully. Topics covered include micromanagement, the psychological contract, effective teamwork, leadership styles, and managing conflict.
Overview
The Foundation in Sales and Marketing course offers key guidance on the worlds of sales and marketing for anyone looking to make their first moves into one of these types of roles. You’ll learn all about the function of sales and marketing within organisations, typical activities a marketing person might perform, sales prospects and leads, as well as some handy skills to help you be more effective in selling.
Overview
The Introduction to Substance Misuse course offers essential guidance on key terms and legal implications of substance misuse. It explores topics such as: the four main types of drugs, the drug classification system, general and specific signs of substance misuse and addiction, and the types of treatment that are available.
Overview
Expand your knowledge of Microsoft products with our introductory course to Microsoft PowerPoint. Learn how to get started when using one of the most common presentation software programmes used today.
Overview
Delve into the world of wines with our online short course. Learn about the different styles of wine, the production process for different types of wine, how to recommend and pair wine with different foods, and how to serve wine in the correct glassware.
Overview
Increase your awareness, knowledge and understanding of neurodiversity with our online module. Learn all about what neurodiversity is, common neurodevelopmental differences, such as autism and ADHD, and how to make small changes in the workplace to accommodate the needs of neurodiverse people, thereby improving the workplace for everyone.
Overview
Get started with Microsoft Outlook through our e-learning course. Learn how to navigate the Outlook app, create folders, write, reply to, forward and delete emails, as well as how to set up an email signature. What’s more, we’ll show you how to mark emails as junk and not junk, arrange meetings, and set up automatic replies.
Overview
This course explains how staff and managers of businesses in the hospitality sector can upsell and cross-sell effectively to improve service skills and boost profits. Whether your establishment is a bar, restaurant, hotel, or other service industry, we can provide you with a solid grounding to give you the confidence to maximise your service.
Overview
This course explains the principles of fire safety, which are crucial to know in an emergency situation. Whether you work in an office, kitchen, warehouse, or on a manufacturing or construction site, we will provide you with essential information on fire safety.
Overview
Start to build your knowledge of environmental sustainability as we explain key environmental pressures, the scale of environmental problems, and key issues in sustainability. In addition, you'll learn about the main environmental and economic risks and opportunities, which you can apply in your role, whatever that might be in any industry or sector.
Overview
This course is designed to equip you with the knowledge on the responsibilities of a peer mentor, and how to design and execute a useful and efficient peer mentoring programme.
Overview
Whether you’re looking to improve your business judgement or simply learn a new skill which can be applied in everyday life, our course will teach you how to create goals of negotiation and pinpoint your own negotiation style, as well as the different negotiation tools you can use.
Overview
This course has been designed to explore a range of areas, including the law that covers the private security industry, the typical roles you find in the industry, and the common skills that are required to work in the security industry.
Overview
This course provides learners with a clear understanding of depression, including its definition, types, causes and symptoms. It explores the impact on individuals and their loved ones while covering coping strategies and available treatment options. This course aims to equip learners with the knowledge to recognise depression and understand how to seek support.
Overview
This course has been designed to introduce learners to the role of a security guard, including typical duties, key responsibilities, and the importance of communication, observation, and professionalism. It explores how guards protect people, property, and assets while working within clear boundaries and upholding the law.
