Get started with Microsoft Outlook through our e-learning course. Learn how to navigate the Outlook app, create folders, write, reply to, forward and delete emails, as well as how to set up an email signature. What’s more, we’ll show you how to mark emails as junk and not junk, arrange meetings, and set up automatic replies.
This course explains how staff and managers of businesses in the hospitality sector can upsell and cross-sell effectively to improve service skills and boost profits. Whether your establishment is a bar, restaurant, hotel, or other service industry, we can provide you with a solid grounding to give you the confidence to maximise your service.
Enhance your understanding of safeguarding through this Level 1 qualification. You'll learn about what safeguarding means, the people and organisations responsible for safeguarding, different types and signs of abuse, the link between safeguarding and technology, discrimination and victimisation, and the process of disclosing safeguarding concerns. This course is perfect if you're a teacher, healthcare professional, social worker, or simply someone interested in understanding safeguarding. Upon successful completion of the invigilated assessment, you will receive an official certificate.
This course explains the principles of fire safety, which are crucial to know in an emergency situation. Whether you work in an office, kitchen, warehouse, or on a manufacturing or construction site, we will provide you with essential information on fire safety.
Start to build your knowledge of environmental sustainability as we explain key environmental pressures, the scale of environmental problems, and key issues in sustainability. In addition, you'll learn about the main environmental and economic risks and opportunities, which you can apply in your role, whatever that might be in any industry or sector.
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