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This course gives the learner a good understanding of the need for excellent customer service and communication skills within the Retail sector. It go...
Duration: 1 hr Retakes: Unlimited
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This course aims to explain the basics in good hospitality skills and at the same time show how it can be equally useful for workers in other areas of...
Call or contact centres are an essential element of modern businesses of just about all types. This course is designed to give you a good understandin...
Duration: 1 hr 30 mins Retakes: unlimited
Customer Service is one of the most important aspects in any business. As such, this course has been designed to cover a range of areas, including the...
Duration: 1 hr Retakes: unlimited
This course is designed to help you understand the challenges of starting a new business and give you some guidance about how to turn your ideas into ...
Duration: 1 hr 30 mins Retakes: Unlimited
Our Essential IT Skills course provides a basic foundation in using a modern Windows computer. The course will introduce the learner to mouse and keyb...
Duration: 1 hr 30 mins Retakes: Unlimited retakes
Social media skills are important both for our personal benefit and for use within a business. This course starts with an introduction to the world of...
Duration: 1 hr Retakes: Unlimited retakes
Business Administration is an important role within many organisations. This online course will introduce the expectations of the job and then start t...
This free course provides some practical advice how to make a success of your first few days and months in a new job. Creating the right impression st...
Duration: 10 mins Retakes: Unlimited
Get your office skills up to speed with our beginner's guide to Microsoft Word and Excel. Our online course provides an introduction to using the most...
This course has been developed for people who are interested in getting to grips with the basics of accounting – that is keeping financial records, or...
Across all businesses, many senior job roles now require an understanding of cash flow management. Despite this, it is not uncommon for individuals in...
Duration: 4 hrs Retakes: Unlimited
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