Courses
Overview
Expand your knowledge of Microsoft products with our introductory course to Microsoft PowerPoint. Learn how to get started when using one of the most common presentation software programmes used today.
Overview
Delve into the world of wines with our online short course. Learn about the different styles of wine, the production process for different types of wine, how to recommend and pair wine with different foods, and how to serve wine in the correct glassware.
Overview
Increase your awareness, knowledge and understanding of neurodiversity with our online module. Learn all about what neurodiversity is, common neurodevelopmental differences, such as autism and ADHD, and how to make small changes in the workplace to accommodate the needs of neurodiverse people, thereby improving the workplace for everyone.
Overview
Get started with Microsoft Outlook through our e-learning course. Learn how to navigate the Outlook app, create folders, write, reply to, forward and delete emails, as well as how to set up an email signature. What’s more, we’ll show you how to mark emails as junk and not junk, arrange meetings, and set up automatic replies.
Overview
This course explains how staff and managers of businesses in the hospitality sector can upsell and cross-sell effectively to improve service skills and boost profits. Whether your establishment is a bar, restaurant, hotel, or other service industry, we can provide you with a solid grounding to give you the confidence to maximise your service.
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This course explains the principles of fire safety, which are crucial to know in an emergency situation. Whether you work in an office, kitchen, warehouse, or on a manufacturing or construction site, we will provide you with essential information on fire safety.
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Start to build your knowledge of environmental sustainability as we explain key environmental pressures, the scale of environmental problems, and key issues in sustainability. In addition, you'll learn about the main environmental and economic risks and opportunities, which you can apply in your role, whatever that might be in any industry or sector.
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This course is designed to equip you with the knowledge on the responsibilities of a peer mentor, and how to design and execute a useful and efficient peer mentoring programme.
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Whether you’re looking to improve your business judgement or simply learn a new skill which can be applied in everyday life, our course will teach you how to create goals of negotiation and pinpoint your own negotiation style, as well as the different negotiation tools you can use.
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This course has been designed to explore a range of areas, including the law that covers the private security industry, the typical roles you find in the industry, and the common skills that are required to work in the security industry.
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This course provides learners with a clear understanding of depression, including its definition, types, causes and symptoms. It explores the impact on individuals and their loved ones while covering coping strategies and available treatment options. This course aims to equip learners with the knowledge to recognise depression and understand how to seek support.
Overview
This course has been designed to introduce learners to the role of a security guard, including typical duties, key responsibilities, and the importance of communication, observation, and professionalism. It explores how guards protect people, property, and assets while working within clear boundaries and upholding the law.
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This course introduces learners to a wide range of workplaces and job roles, focusing on everyday work tasks, communication, safety, and equipment. It explores how people work, get paid, travel to work, and interact with customers, while also developing practical skills such as understanding job adverts, applying for jobs, and working effectively in different work environments.
Overview
Lean Management is one of the most effective approaches for improving efficiency, reducing waste, and building high‑performing, customer‑focused organisations. Rooted in the world‑renowned Toyota Production System, Lean empowers teams to streamline processes, solve problems systematically, and deliver better results with fewer resources. In this course, you’ll explore the core principles and practical tools that make Lean such a powerful methodology. You’ll learn how to identify and eliminate waste, optimise workflows, and create workplaces where continuous improvement becomes part of the culture. Beyond the tools, the course highlights the leadership behaviours, mindsets, and values that make Lean sustainable and successful in the long term. This course is ideal for anyone who wants to improve processes, enhance quality, or drive operational excellence. It is especially relevant for professionals working in manufacturing, logistics, healthcare, finance, technology, customer service, and the public sector. Whether you are a team leader, supervisor, project manager, improvement specialist, or simply someone passionate about making things work better, Lean Management provides practical skills you can use immediately to make a measurable impact.
