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Level 2 Award in Food Allergen Awareness and Control in Catering

Hospitality

Strengthen your knowledge of allergens and how to keep customers safe.

Level 2 Award in Food Allergen Awareness and Control in Catering

Level 2 Award in Food Allergen Awareness and Control in Catering

£90.00

+VAT



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Level 2 Award in Food Allergen Awareness and Control in Catering

Subtitles: English

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Highfield Awarding Body

Mobile device friendly content

Duration: 6 hours

Retakes: Re-sit fees apply


Overview

Food allergies and intolerances affect millions in the UK, and mistakes can be life-threatening. This qualification equips food handlers, servers, and managers with the knowledge to identify, control, and communicate allergen risks. From cafés and restaurants to food trucks, you'll learn the right steps to keep customers safe and protect your business.


The course provides the knowledge and tools to maintain a safe and allergen-aware environment, and includes:

  • Narrated video-lessons with English subtitles available
  • Interactive recap activities and quizzes
  • Progress tests and a mock exam, complete with review facility and a bank of changing questions

You will need to pass a multiple-choice exam at the end of the course in order to gain the official qualification. This exam can be taken on a laptop with a camera in a suitably quiet location. Your activity on the screen and via the webcam is recorded during the whole assessment and reviewed by the examining body. Upon passing the exam, you will receive an official certificate.

Course Syllabus

  • Introduction

    The introduction welcomes you to the course, explains the importance of allergen awareness as both a legal and moral duty, outlines who the course is for, and sets out the main objectives and structure of the training.


  • The Different Food Allergies

    We get the course underway by exploring what food allergies are and how they are different from food intolerances, including common symptoms and why it's important to listen to customer information.


  • The Severity of Getting it Wrong

    This unit explains the serious consequences of allergen mistakes, including health risks, legal responsibilities, and business impacts. Learners explore real-life cases, Natasha’s Law, and why strict allergen safety is essential in catering.


  • Symptoms of Allergic Reactions and Food Intolerances

    Now it is time to turn our attention to the symptoms of food allergies and food intolerances, as they are significantly different. We'll also cover what to do is a customer suffers an allergic reaction.


  • Identifying Common Food Allergens and Foods Causing Intolerances

    This final unit of Module 1 introduces the 14 major food allergens and common foods causing intolerances. You'll also discover hidden allergen sources and how to confidently identify risks when preparing or serving food.


  • Preventing Allergen Contamination

    To get Module 2 underway, you'll explore how allergens spread in catering environments and the small mistakes that cause big risks. You'll learn to spot common sources of cross-contact, such as hands, surfaces, and equipment, and understand how to prevent them.


  • The Law Behind the Label: Food Safety and Allergen Regulations

    In this unit, you'll learn about the Food Hygiene Regulation and HACCP principles, and how they apply to allergen control. You'll see how legal responsibilities translate into everyday kitchen practices, from hygiene and cleaning to labelling and storage.


  • Allergen Control in Action: Clean, Separate, Safe

    In this unit, you'll focus on everyday practices that prevent allergen contamination. You'll learn about personal hygiene, effective cleaning, safe equipment use, and proper storage and labelling to keep food safe


  • Allergenic Cross-Contamination Hazards and Controls

    In this unit, you'll learn how allergen risks can appear at every stage of food handling, from delivery to service. You'll explore common cross-contamination hazards and the controls you can use to stop them.


  • Preparation to Cooking

    In this unit, you’ll look at allergen hazards in different catering settings. You’ll learn how to apply control measures in real-world scenarios to reduce risks and keep food safe.


  • Preventing Cross-Contact at Display, and the What If

    In this unit you'll learn to identify cross-contact risks during the display and service stage, and how you can apply safe practices. You'll also learn how to respond accurately if accidental allergen contamination occurs.


  • Methods of Locating Accurate Allergen Information

    in this opening unit of the module, you'll learn how to identify accurate allergen information and explain why allergen details must be checked regularly.


  • Allergen Management through Recipes and Records

    In this unit you'll learn about how the use the tools to identify allergens accurately, and explain the tools purposes.


  • Communicating Allergen Information Effectively

    In this unit you'll learn about the importance of written communication and how it helps share allergen information.


  • Verbal Communication and Internal Allergen Awareness

    In this final unit of module 3, you'll learn how to communicate allergen information, and how internal communication can be used to support allergen safety.


  • Revision and Key Takeaways

    This unit focuses on revising the key information to help you prepare for the official qualification exam.


  • Preparation for your Exam

    This unit outlines the ways you can take your exam, the equipment you will need to take your exam online, what happens when you send us your exam booking form, the process for setting up your devices in preparation for your exam, and some handy exam tips.


Obtaining your certificate

You will need to pass a multiple-choice exam after you have completed the course in order to gain the official qualification. But don’t worry – we will ensure that you are well prepared with our revision module and mock exam.

Level 2 Award in Food Allergen Awareness and Control in Catering

Strengthen your knowledge of allergens and how to keep customers safe.

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