Introducing Team Leader & Supervisory Skills
A wide-ranging e-learning module that explores the key topics of team leadership and supervision, beginning with supporting the business and setting objectives through to creating schedules and evaluating performance.
Introducing Team Leader & Supervisory Skills
£29.75
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Highfield Awarding Body
Mobile device friendly content
Duration: 1 hr 15 mins
Retakes: Unlimited
Overview
The Introducing Team Leader and Supervisory Skills course provides foundational knowledge of team leadership and supervisor best practices for anyone looking to progress into one of these types of roles. From key terms and setting objectives, to effective communication and resolving issues and disputes, you'll be armed with the information and skills you need to apply for your next leadership or supervisory role.
The course provides an insight into team leadership and supervisory skills in bite-sized modules.
Candidates will undertake an online multiple-choice assessment and will receive a certificate if successful (any certificates from an official awarding body are sent to you via email).
Course Syllabus
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Course Introduction
This unit provides an introduction to the Introducing Team Leader & Supervisory Skills course, outlining the course structure and how the rest of the units cover the course content.
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Understanding the Role of Team Leaders and Supervisors
We begin the course with an introduction to leadership and supervisory key terms. This unit also provides an overview of an organisation's structure, supporting management and supporting the business.
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Leading a Team
Now it is time to look at how to lead a team effectively in your role as a leader or supervisor. By the end of this unit, you will have a good understanding of effective communication, setting objectives and how to get the most out of your team so you'll be well equipped for the rest of the course and beyond.
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Managing Workflow
We will look at how you can manage the workflow of your team through monitoring performance and creating and managing schedules, as well as how to prioritise work tasks effectively.
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Supporting your Team
We are now on the final unit of this Introducing Team Leader & Supervisory Skills course. We'll explore how you can train your team, as well as how you can evaluate performance to give feedback and resolve issues and disputes.
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