Courses
Overview
The Warehouse and Logistics course provides a good introduction to this industry and provides a foundation for a wide variety of roles across receiving goods, inspections, picking and packing. The course provides details about the terminology and processes typically employed in a warehouse.
Overview
Get your office skills up to speed with our beginner's guide to Microsoft Word and Excel. Our online course provides an introduction to using the most common word processor and spreadsheet software programmes in use today.
Overview
This course has been developed for people who are interested in getting to grips with the basics of accounting – that is keeping financial records, or “the books”, in order for a business or any organisation with financial activities. Getting comfortable with bookkeeping is a handy skill if you are running your own business or getting involved with helping manage the finances of a charity. Bookkeeping can be a fulltime job in its own right and is also a first step on the ladder to becoming an accountant. Accounting can seem quite intimidating at first. There appear to be lots of rules and unusual terms. Fortunately your first steps as a bookkeeper are usually limited to handling the record keeping that the more experienced, qualified accountants can use.
Overview
Want to try volunteering but not sure if it is right for you? Maybe you are struggling to unearth the right opportunity or your last role didn't meet your expectations. Our course on volunteering guides the learner through all the steps of finding and landing the right volunteering role. We also provide some insight into how to succeed as a volunteer.
Overview
Provision of an independent person to assist with the reading of a formal (qualification) exam.
Overview
This course provides participants with a good understanding of workplace health and safety and delivers a recognised qualification for those that pass the online assessment at the end.
Overview
This courses provides participants with a good understanding of hazardous substances and the controls that can be put in place to manage the associated risks. All participants who pass the formal assessment at the end of the course receive the recognised level 2 qualification.
Overview
This more advanced food hygiene course is designed to give a more in depth view of food hygiene and the typical controls that should be in place. All participants who pass the formal assessment at the end of the course receive the recognised level 3 qualification.
Overview
A fully online Ofqual-recognised qualification designed for those working in the food industry, with additional material designed for those working in catering. This delivers the complete training package of online study, practice questions, an invigilated assessment and an official certificate to those that pass this qualification.
Overview
The Cleaning Operative course provides a good introduction to this role, with a look at the different routes into the industry and general cleaning principles you'll need to be equipped with to be a professional cleaning operative.
Overview
This is the official qualification required by local councils for anyone in England and Wales applying for a Personal Licence to serve or sell alcoholic drinks. This delivers the complete training package of online study, practice questions, an invigilated assessment and an official certificate to those that pass this qualification. The certificate can then be supplied to your local council as part of your Personal Licence application.
Overview
This is the official qualification for those working in a customer services role. Delivered through online videos and practice questions, you will study the importance of delivering excellent customer service, best practices to give great customer service, how to resolve customer complaints and everything in between. Upon successful completion of the invigilated assessment, you will receive an official certificate.
Overview
The Employability course provides foundational knowledge of how to become employed and how an individual can become self-employed. From CV writing, to interview skills, you'll be equipped with the information and skills you need to attain your next job.
Overview
The Fundamentals of Management and Leadership course provides foundational knowledge of management and leadership for anyone looking to progress into one of these types of roles. From key terms and management and leadership competencies and capabilities, to management and leadership best practices, you'll be armed with the information and skills you need to apply for your next management or leadership role.
Overview
The Introducing Team Leader and Supervisory Skills course provides foundational knowledge of team leadership and supervisor best practices for anyone looking to progress into one of these types of roles. From key terms and setting objectives, to effective communication and resolving issues and disputes, you'll be armed with the information and skills you need to apply for your next leadership or supervisory role.