Travel and Tourism - An Introduction
An online introduction for those interested in careers in the tourism industry
Travel and Tourism - An Introduction
£29.75
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Highfield Awarding Body
Mobile device friendly content
Duration: 1 hr 30 mins
Retakes: Unlimited retakes
Overview
The travel and tourism is a vital business in the UK, accounting for 10% of all jobs. Our online course explains the six components of the industry, introduces typical roles and responsibilities and provides an introduction to training in those all important customer skills. The course also explores sustainable tourism; something that is vital to the future of the industy.
The syllabus of this online course is designed to offer an introduction to those considering a career in the Travel and Tourism Industry. The course will provide an overview of the different types of work within tourism and explain how the different businesses rely on each other. In addition the course provides universally applicable understanding of common industry terms, covers skills such as customer service and explores the topical subject of tourism and sustainability.
Candidates will undertake an online multiple-choice assessment and will receive a certificate if successful (any certificates from an official awarding body are sent to you via email).
Course Syllabus
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Course Introduction
This unit introduces the course and explains the importance of travel and tourism. We will also set out the course structure, how to get the best out of the online learning and explain the assessment criteria.
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Introduction to Travel and Tourism
In our introduction we will tackle the obvious question: what is travel and tourism? We will then introduce you to a commonly used overview of the industry which groups the different activities in six core components.
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Key Components of the Tourist Industry
In this section we will review in more detail the six key components of the tourist industry. This is a commonly used way to group together the different activities into common categories - for example Tour Operators.
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Promoting Travel and Tourism
As holidays are often a desirable part of life rather than a necessity, promoting Travel and Tourism effectively is a vital part of the industry. In this module we focus on the Tourism "Product" as part of a frequently used marketing framework called the Four Ps. We will look at our product in terms of customer needs and decision factors.
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Impact and Sustainability of Tourism
The impact of human activity on the world around us is a growing concern, and this will very likely be a consideration of many tourists and those engaged in the tourism industry. In this module we will offer an overview of the different types of impacts and then explore the theme of making tourism sustainable.
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Working in the Tourism Industry
This section explores working in the tourism industry by looking at typical roles and the responsibilities and expectations that go with them. We also introduce the basic yet important points about customer service skills.
Obtaining your certificate
You will need to pass a multiple-choice exam at the end of the course in order to gain your accreditation. Once passed, we will send your official certificate by email.
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