Giving and Receiving Feedback
Our online short course covers the key aspects of manual handling, legal requirements, techniques and risks.
Giving and Receiving Feedback
£31.25
+ VAT
- Earn discounts
- Receive reminders
- Keep training records
- Track progress
PayPal Buyer protection
Highfield Awarding Body
Mobile device friendly content
Duration: 1hr 30 mins
Retakes: Unlimited
Overview
Feedback is the fastest way to improve at work, yet most people avoid it. This course shows how to give feedback that helps, receive it without getting defensive, and ask for it confidently. Seven short units, plain English and everyday examples make it ideal for staff at any career stage.
Candidates will undertake an online multiple-choice assessment and will receive a certificate if successful (any certificates from an official awarding body are sent to you via email).
Course Syllabus
-
Introduction
This introductory unit gives a complete overview of the course.
-
Why feedback matters
Discover what feedback really is (and isn't), why it's so valuable at work, and why both giving and receiving it can feel uncomfortable.
-
What Good Feedback Looks Like
Learn what makes feedback useful rather than hurtful, why specific beats general, and why to focus on behaviour, not personality.
-
How to Give Feedback
Use a simple three-step structure that works in most situations, and learn how to choose the right time and place.
-
Positive Feedback and Recognition
Find out why praise matters just as much as criticism, how to make it meaningful, and how to recognise colleagues at any level.
-
Receiving Feedback Well
Build the skill of hearing feedback without getting defensive, even when you don't agree with it.
-
Asking for Feedback
Stop waiting for feedback and start asking for it, in a way that gets you honest, useful answers.
-
Making Feedback Normal
See how small, regular feedback beats one big conversation, and how you can help build a more open team culture.
Popular Courses
Overview
This course combines The Digital College courses "Level One Award in Health and Safety in a Construction Environment" and "Preparation for the CITB health, safety and environment test" to enable you to attain a CSCS "Green Card" as quickly as possible. Nothing extra to pay; all training and exam costs included! You just pay for the card.
Overview
This is the official qualification required by local councils for anyone in England and Wales applying for a Personal Licence to serve or sell alcoholic drinks. This delivers the complete training package of online study, practice questions, an invigilated assessment and an official certificate to those that pass this qualification. The certificate can then be supplied to your local council as part of your Personal Licence application.
Overview
This bundle contains everything you need to gain a Personal Licence to authorise the sale of alcoholic drinks in England and Wales. This delivers the complete training package of online study, practice questions, an invigilated assessment and an official certificate to those that pass this qualification. We will then obtain a DBS certificate and apply to your local council on your behalf - saving you a lot of time and effort.
Overview
This Level 1 Award Health and Safety course and test, awarded by Highfield Qualifications and valid for your lifetime, is aimed at learners who currently work, or want to work, in construction. Successful completion will enable you to move on to take the CITB health, safety and environment test, and then apply for the new Construction Skills Certificate Scheme (CSCS) Green Card. This card allows access to construction sites in the UK as a non-skilled worker and is designed to improved overall site safety.
Overview
Our Level 2 Award An Introduction to First Aid for Mental Health qualification will increase your awareness of common mental health issues, such as anxiety, depression and stress, that can have an impact on our everyday lives. You'll also obtain knowledge on how a mental health first aider can provide immediate "on the spot" care to others, while looking after their own mental wellbeing. Upon successful completion of the invigilated assessments, you will receive an official certificate. This qualification incorporates the Level 1 Award An Introduction to Mental Health and Wellbeing qualification.
Overview
Our Level 2 Food Hygiene certificate course covers food hygiene, food hazards, food poisoning, how food becomes unsafe, personal hygiene, awareness of contamination, time and temperature factors, proper cleaning and sanitising, premises and equipment and food handling responsibilities. This is perfect for anyone preparing or handling food.
Giving and Receiving Feedback
Our online short course covers the key aspects of manual handling, legal requirements, techniques and risks.
£31.25
+ VAT
